What our Customers say...
Great Service! They were very professional and helpful with all my questions. Guided me with steps on what to do first in order to avoid any more damage. They were very fast and got to my house the same day I called. If this ever happens again I will definitely use this company! I will highly recommend them to anybody that has an emergency with their home. Liz P.
Quick response - Saved my home after a fire sprinkler malfunctioned. I recommend SERVPRO. I hope you won't need to use them. But if you do, they will serve you well!
To whom it may concern;
My name is Vilma L. Casares and SERVPRO has been working on my house. I am very happy with their work, very professional and very clean. Vilma L. Casares
Happy endings with SERVPRO….
On Wednesday morning, July 17, 2017 I got out of bed and walked to the front of my house-there was water everywhere! SERVPRO was suggested to me by my insurance company so I gave them a call.
SERVPRO arrived within the hour. They were very polite and professional. Lorenzo the Crew Chief explained to me what needed to be done to remove all the water and more importantly what they would be doing to prevent the growth of dangerous mold in my home.
Lorenzo, Danny, and Gio all worked together very efficiently. They arrived right on schedule each day to continue the process and monitor the moisture levels in my home. They even worked during the weekend.
The process was completed in 5 days. I am very Happy with SERVPRO and would recommend them to anyone. Sandra Calia
Called them regarding a leak for one of my clients and they kept me in the loop the entire time. After it was handled my client called very pleased with the service she received. They are super friendly and professional. Thank you so much for taking care of my client.
Had some water/flood damage to the carpet at the branch I work at. There was smell of mold and just air drying was not enough, SERVPRO of Beaumont/Banning had came and saved us a lot of money by being able treat and save the affected area . Very professional and detail oriented. Would highly recommend
When it comes to water damage and emergency services, especially after office hours, SERVPRO of Beaumont/Banning is the best. They arrived at my loss almost immediately and provided unbelievable service. The crew they sent out where friendly, great communicators, and hard working. The office staff helped and informed us about the claims process. The overall service and quality was superb! I would highly recommend them. Rodolfo Serrato
SERVPRO people are my guardian angels because they clean up what I don't have the stomach for. My brother who has mild dementia is incompetent an I do everything for him except clean up his bathroom mess. Earlier this year they also cleaned out and hauled of his many years of hoarding junk in the heat of summer before I had air conditioning installed. Norma Franklin
In no time, they removed the wet carpet and the standing water. What was best about the company was the way each person showed care and understanding about the situation and towards my mom and her fading competency. Each worker was an ace, highly recommended. Don Watson
Our experience with SERVPRO was more than we expected. They answered every question and every call we made during our experience after our fire. I would definitely recommend SERVPRO to others in the future. Thank you! Lorraine Lugo
Reliable service friendly technicians. Fast and efficient work. They kept us informed about the process and were polite. Thank you! Shahar Najarian
The staff was always on time and very considerate at all times. They updated us on their scheduled arrival times and were very honest and professional throughout their service here. Treated us and my children with the upmost respect. They treated my disabled son as if he was just another person (which is very important in my book). Thank you so much for helping my family through this trying time. We will never forget your hospitality. I will always refer your staff and company. Thank you! Stephanie Patrick
We would like to thank SERVPRO for doing such a fantastic job. We had a flood in our home and called SERVPRO. They came out right away, started cleaning up the water, getting things off the floor and packing things up. They did a fantastic job. We would like to thank Tracy Faucher,
Mark Brandenberger and Lorenzo Casas for everything they did.
Sincerely, Eduardo Lopez
They went to the property immediately. The follow up was great. I was quite a distance from the property but they always called and gave me an update on work. They were always on time which makes everything easier when dealing with tenants. Thank you for all your hard work. Donna Dance
Excellent. Washer leaked and ran downstairs to bottom floor from the ceiling. They talked us through everything and recommended other services like a Construction and environmental testing for mold, since my son has asthma. Came by Wednesday to check on water levels and they worked around our crazy schedule. Great Service! Thank you Lorenzo
This year we experienced major fire/water damage requiring us to fully vacate our High School Admin building. SERVPRO really came through for us with prompt emergency restoration services. I'm happy to report that Tracy was amazing and kept us updated throughout the entire course of their work! We hope never to experience a loss of this magnitude again. However, in the event that we do, Banning USD will not hesitate to contact SERVPRO for assistance.
Cornell Williams - Banning USD
Liz Alvarado in customer service is very friendly and truly cares about your situation and works hard to find scheduling options to fit your busy schedule. Lorenzo Casas is extremely professional keeping me updated every step of the way from his findings to the options to the process and the completed job. I would highly recommend SERVPRO of Beaumont/Banning area! Thank you for your help and professionalism!
I'm impressed with Mark Brandenberger for his prompt response.He immediately arrived at my residence at 6:15 am. Lorenzo Casas at 7am, he immediately extracted water from floors, removed baseboards and began drying process. May I suggest for SERVPRO to prepare an ASL interpreter to provide a deaf resident help communicating with crew more effectively and professionally. I'd Highly recommend SERVPRO to my family and friends. Many thanks for doing an excellent job. Maureen Mazza